Privacy Policy
At EmJane the Witch, your privacy matters. We are committed to protecting your personal information and being transparent about how it is collected, used, and stored.
By using our website or placing an order, you agree to the practices outlined in this Privacy Policy.
1. Who We Are
EmJane the Witch is an Australian small business offering handcrafted ritual products, crystal jewellery, spiritual tools, and related products.
If you have any questions regarding this Privacy Policy, please contact us using the details on our Contact page.
2. Information We Collect
When you interact with our website, we may collect the following information:
Personal Information
This may include:
- Full name
- Email address
- Phone number (if provided)
- Billing address
- Shipping address
- Order history
- Any information you voluntarily provide through contact forms or emails
Payment Information
Payments are processed securely through trusted third-party payment providers.
We do not store or have access to your full credit card or payment details.
3. How We Use Your Information
Your information may be used to:
- Process and fulfil orders
- Deliver your purchases
- Provide customer support
- Respond to enquiries
- Send order confirmations and shipping updates
- Improve our website and services
- Detect fraudulent activity
- Comply with legal obligations
4. Sharing Your Information
We respect your privacy.
Your personal information is never sold or rented.
We may share information only with trusted service providers where necessary to operate our business, including:
- Payment processors
- Shipping providers
- Website hosting services
- Email marketing providers
- Analytics providers
These providers only receive the information necessary to perform their services.
5. Cookies
Our website may use cookies to:
- Remember your preferences
- Improve website functionality
- Analyse website traffic
- Enhance your shopping experience
Most web browsers allow you to disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date.
7. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the Contact page on our website.
Thank you for trusting EmJane the Witch. We value your privacy and are committed to protecting your personal information while providing a safe and enjoyable shopping experience.